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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Larissa Zhang (Larissa)

Larissa Zhang (Larissa)

September 29, 2026

5  out of  5
rating by Larissa Zhang (Larissa)
"Ruolin Su is an outstanding State Farm agent, knowledgeable, professional, and genuinely helpful ☺️. She made the whole process smooth and easy; she took the time to find the right coverage for my clients and me. I highly recommend Ruolin."
We responded:
"Thank you so much for the kind words and recommendation! We believe in taking an education-first, personalized approach to insurance, making the process clear and helping people find coverage that fits their needs. I truly appreciate your trust and support!"
Profile photo of Elena K

Elena K

September 24, 2026

5  out of  5
rating by Elena K
"Ruolin was wonderful to work with. She was very responsive, thorough, and proactive, and took the time to answer all my questions and make sure I understood my options. I really appreciated her help!"
We responded:
"Thank you so much for the kind review, Elena! I’m glad I could help answer your questions and make your insurance options easier to understand. Whether it’s auto, home, life insurance, or planning for the unexpected, our goal is always to help you find coverage that fits your needs. I truly appreciate your trust in our State Farm agency and look forward to being here whenever you need us!"
Profile photo of Layton Bicanovsky

Layton Bicanovsky

September 19, 2026

5  out of  5
rating by Layton Bicanovsky
"Great agent! Her and her team will take good care of you!"
We responded:
"Thank you so much, Layton! We really appreciate the recommendation. My team and I are committed to taking great care of our customers and helping make insurance, from auto and home to life coverage, as simple and stress-free as possible. Thank you for supporting our State Farm agency!"
Profile photo of Wei Qian

Wei Qian

September 19, 2026

5  out of  5
rating by Wei Qian
"Ruolin is knowledgeable, responsive, and honest. She explained my options clearly, found me the right coverage without any upselling, and always gets back to me quickly. Easily the best experience I've had with an insurance agent. Highly recommend!"
We responded:
"Thank you so much for the thoughtful review and recommendation! I’m glad you felt informed and never pressured, that’s exactly the experience we want to provide. Our education-first approach is about understanding your needs, clearly explaining your options, and helping you find the right coverage for you, whether it’s auto, home, renters, life, or business insurance. We truly appreciate your trust in our agency!"
Profile photo of Kent Bradford

Kent Bradford

September 19, 2026

5  out of  5
rating by Kent Bradford
"Ruolin is very proactive and genuinely seems very excited about furthering her skills and engaging in the community."
We responded:
"Thank you so much, Kent! I really appreciate the kind words and encouragement. Continuing to learn, grow, and stay involved in the Renton community is very important to me. I’m excited to keep building an agency focused on education, strong relationships, and genuinely helping people protect what matters most. Thank you for your support!"
Profile photo of Rob McMasters

Rob McMasters

September 18, 2026

5  out of  5
rating by Rob McMasters
"Ruolin not only saved me a ton of money on my insurance, she also gave me better coverage considering my previous company never explained my coverages too me! Call her for all your home, auto, life and health insurance needs!!"
We responded:
"Thank you so much, Rob! I really appreciate the kind words and support. Providing clear guidance, being responsive, and helping people better understand their insurance options are at the heart of what we do. Thanks again for the recommendation!"
Profile photo of Zhang Ying

Zhang Ying

September 18, 2026

5  out of  5
rating by Zhang Ying
"一切都很顺利,Agent也很专业"
We responded:
"非常感谢您的五星好评!很高兴为您提供专业、顺利的服务。感谢您的信任与支持,期待继续为您的保险需求提供帮助!"
Profile photo of Cesar Ramos (Cesar Ramos State Farm)

Cesar Ramos (Cesar Ramos State Farm)

September 18, 2026

5  out of  5
rating by Cesar Ramos (Cesar Ramos State Farm)
"If you're in the Renton area and looking for a State Farm insurance agent who is thorough, knowledgeable, caring, and really wants to make a difference, then look no further than Ruolin Su, State Farm Insurance. She's a real gem. I've had the pleasure of spending some quality time with her and understanding that she takes insurance seriously."
We responded:
"Thank you so much, Cesar! I really appreciate your kind words and support. It means a lot coming from a fellow State Farm agent. Looking forward to continuing to learn and grow together!"
Profile photo of Jiale Xu

Jiale Xu

September 18, 2026

5  out of  5
rating by Jiale Xu
"Friendly, professional, and thoughtful! Ruolin is one of the best people I've ever met in this industry! Highly recommended"
We responded:
"Thank you so much, Jiale! We truly appreciate your kind words and recommendation. We look forward to being here whenever you need us!"
Profile photo of D S

D S

September 18, 2026

5  out of  5
rating by D S
"I had a great experience purchasing my auto insurance through Ruolin Su’s State Farm office. The process was smooth and clear, and I received all the information I needed from Katy to choose the right coverage. I’m very satisfied with the service and would definitely recommend this agency."
We responded:
"Thank you so much for the wonderful review! We’re glad Katy made the process smooth and helped you clearly understand your auto insurance coverage options. We truly appreciate your trust in our agency and your recommendation!"
Profile photo of Ming Huang

Ming Huang

September 16, 2026

5  out of  5
rating by Ming Huang
"服务很好,专业又耐心,沟通很顺畅,整体体验很满意,推荐!"
We responded:
"Ming, 非常感谢您的认可和推荐!"
Profile photo of Jessica Zeng

Jessica Zeng

September 16, 2026

5  out of  5
rating by Jessica Zeng
"Ruolin 和团队非常专业、耐心,服务也很好!保险讲解得很清楚,整个过程很顺利,值得推荐"
We responded:
"感谢您的信任与支持!"
Profile photo of Bae

Bae

September 14, 2026

5  out of  5
rating by Bae
"If you’re looking for an office with great service and knowledge on car and home insurance, this is the right place for you! Ruolin has many years of experience in the insurance world and will be happy to assist you with any questions/inquiries you may have. Don’t look further, just give them a call or visit their office :)"
We responded:
"Thank you so much for the kind words! We really appreciate your trust and are glad we could make your insurance experience a positive one."
Profile photo of Rongcong Gao

Rongcong Gao

September 14, 2026

5  out of  5
rating by Rongcong Gao
"Ruolin is very attentive and incredibly knowledgeable in insurance. I trust her completely for any insurance needs!"
We responded:
"Thank you for the wonderful review! It means a lot to our team. We’re always here whenever you have questions or need anything."
Profile photo of Jade Guo

Jade Guo

September 13, 2026

5  out of  5
rating by Jade Guo
"Ruolin and her team are great! Everyone is friendly, helpful, and easy to work with. They’re always patient with questions and make the whole process simple and stress-free. Definitely recommend!"
We responded:
"We really appreciate you taking the time to leave us a review! "
Profile photo of Xin Zhang

Xin Zhang

September 13, 2026

5  out of  5
rating by Xin Zhang
"I highly recommend Ruolin to anyone looking for a trustworthy and caring insurance agent. She was professional, knowledgeable, responsive, and genuinely took the time to understand my needs and explain my options clearly. I never felt pressured, and she made the entire process smooth and easy to understand."
We responded:
"Thank you for your support and for trusting our team with your insurance needs! We’re so happy to hear you had a great experience with us."
Profile photo of Zhen Zhong

Zhen Zhong

September 13, 2026

5  out of  5
rating by Zhen Zhong
"Professional, efficient and friendly. Great experience. Definitely recommend."
We responded:
"We really appreciate you taking the time to leave us a review! Providing friendly, helpful service is very important to us. Thank you for choosing our agency!"
Profile photo of Xuan Sequira

Xuan Sequira

September 13, 2026

5  out of  5
rating by Xuan Sequira
"Ruolin is very knowledgeable and reliable."
We responded:
"Thank you for the wonderful review! It means a lot to our team. We’re always here whenever you have questions or need anything."